RESPONSIBLE GAMING
OUR PRINCIPLES
- Age Policy: Entry to all gaming areas is limited to guests aged 21 and above. We enforce this through strict Know Your Customer (KYC) checks, ID verification, and controlled access procedures.
- Play Responsibly: Gaming should remain a leisure activity, not a financial solution. We encourage patrons to set personal limits, play moderately, and avoid chasing losses.
- Fairness & Transparency: Clear information on game mechanics, odds, and house rules is always available to ensure fairness and build trust with our guests.
COMPLIANCE WITH REGULATIONS
- Government officials directly involved in government operations or agencies
- Members of the Armed Forces of the Philippines and the Philippine National Police
- Persons below 21 years of age, as well as students enrolled in any school, college, or university in the Philippines
SUPPORT & ASSISTANCE
Guests who feel that gaming may be becoming problematic can access help. Kaban Hotel & Casino (Boracay) provides information on independent counseling and rehabilitation services. For referrals to accredited treatment centers, you may reach us at:
Email: info@kabanboracay.com
Mobile: 0917 817 7777
Seek help and support from family or loved ones, or from a counsellor through PAGCOR’s accredited help centers:
Bridges of Hope Drugs and Alcohol Rehabilitation Foundation, Inc.
364 Aguirre Ave., Phase 3, BF Homes, Parañaque City (with branches nationwide)
Contact: (02) 622-0193 / 0917 509 8826
Email: help@bridgesofhope.com.ph
Website: www.bridgesofhope.com.ph
Life Change Recovery Center
105 Scout Rallos St., Kamuning, Barangay Sacred Heart, Quezon City
Contact: (02) 415-7964 / 415-6529
Website: www.lifechangerecovery.com
Milestone Health and Wellness Center
58 Paterno St., South Drive, Baguio City
Contact: 0919 000 9188
Website: www.milestonehealthcenter.com
Gamblers Anonymous Philippines
Contact: 0915 938 2808
Website: gaphilippines.com
Gam-Anon Philippines
Website: www.gam-anonphilippines.org
PLAYER EXCLUSION OPTIONS
We actively support PAGCOR’s Player Exclusion Program, which allows individuals or their families to voluntarily restrict access to gaming venues if gambling is becoming harmful.
Two exclusion types are available:
Self-Exclusion – Patrons may apply to bar themselves from casino entry. Apply here: https://osea.pagcor.ph/
Family Exclusion – Relatives may request exclusion for family members experiencing gambling-related issues. Form available here: https://www.pagcor.ph/regulatory/pdf/Family-Exclusion-Application-Form.pdf
REMINDER
Kaban Hotel & Casino (Boracay) is committed to PAGCOR’s Responsible Gaming Program. Gaming is strictly for guests 21 years old and above. Always play responsibly and know your limits.
#Gamblingfor21yearsoldandabove #PlayResponsibly #KnowWhenToStop
🔗 PAGCOR Responsible Gaming: https://www.pagcor.ph/regulatory/responsible-gaming.php
🔗 Exclusion Forms: https://www.pagcor.ph/regulatory/exclusion2.php