Terms and Conditions
Cookie Policy
This Website uses cookies and similar technologies to improve functionality, enhance user experience, analyze site traffic, and support KABAN’s legitimate business operations. These technologies may collect technical information such as device details, Internet Protocol (IP) addresses, browser types, identifiers, and general usage patterns.
You may manage or disable cookies through your browser settings; however, doing so may limit certain Website features or affect overall performance.
Cookies allow KABAN to:
- Maintain the security and stability of the Website;
- Improve loading speeds and overall performance;
- Recognize returning users and remember user preferences;
- Analyze traffic patterns and visitor behavior;
- Provide personalized content or recommendations;
- Conduct analytics to enhance user experience and optimize services;
- Support legitimate business activities, such as evaluating user engagement and Website efficiency.
Any data collected through cookies is processed in accordance with our Privacy Policy and applicable laws.
The Website may also use cookies set by third-party service providers, including but not limited to analytics platforms, content delivery networks, and advertising partners. These third parties may collect information such as usage behavior, device identifiers, and IP addresses subject to their respective privacy policies.
Privacy Statement
Kaban Casino & Hotel Boracay operated by GTW Hotel and Leisure Inc. (collectively, ”KABAN”), together with its affiliates and related companies, recognize the importance of protecting your personal information and the trust you place in us. We are committed to safeguarding your personal, sensitive, and privileged information under the Data Privacy Act of 2012, its implementing rules and regulations, and all other applicable Philippine laws. This Privacy Policy describes how we collect, use, retain, and protect your data when you interact with our website and avail of our services.
Purpose of Data Collection
The personal, sensitive, and privileged information that you provide shall be used for transactions related to the sale of KABAN’s products, services, and all matters or purposes arising out of the said transactions. These purposes are limited to managing your interest in and transactions for our products and services, ensuring compliance with legal requirements, and providing a personalized customer experience.
In particular, your information enables us to:
- Facilitate your reservations, payments, applications, and other related transactions.
- Communicate effectively with you about KABAN’s products, services, updates, milestones, and promotional offerings tailored to your interests.
- Improve our business practices and services, conduct customer research, and provide a customized experience.
- Comply with regulatory, tax, and contractual obligations in connection with your transactions.
Consent to Data Collection and Processing
By agreeing to this policy, you freely, voluntarily, and unambiguously consent to the collection, processing, and storage of your personal, sensitive, and privileged data for the purpose(s) described in this Data Privacy Policy.
You also acknowledge that:
- You understand the nature, scope, and extent of the processing of the data you have submitted;
- You consent to the processing, storage, and use of all data collected from you in accordance with this policy;
- You authorize us to verify, validate, and update the data collected from you whenever required for lawful and legitimate business purposes.
We encourage periodic review of this policy, as updates may occur to reflect changes in our practices or legal requirements.
Types of Data Collected
- We collect and process only data that are relevant and necessary for your transaction or interest in our products or services. These data include, but are not limited to:
Personal Information: Full name, age, nationality, gender, civil status, photographs, audio and video footage to verify identity.
Contact Information: Residential address, email, and phone number, to facilitate communication.
Identification Numbers: Government-issued identifiers (e.g., TIN, passport number) required for legal documentation.
Financial Information: Banking details, credit history, and payment information for transaction completion.
Transactional Data: Records of preferences, inquiries, purchase history, and other related interactions.
Technical Data: Information such as IP addresses, browser types, and website usage patterns, gathered to enhance security and optimize the site experience.
- All information collected by KABAN shall be considered accurate unless the guest/ potential guest requests for an update. It shall never be the responsibility of KABAN to ensure the validity and/or accuracy of information shared by the guest /potential guest.
- KABAN takes privacy issues seriously and it is careful in its communication with children. KABAN does not knowingly or intentionally collect personally identifiable information from persons under the age of eighteen (18). Personal data pertaining to children collected from their parents is used by KABAN or other entities that provide technical fulfillment or other services to KABAN. These personal data are not sold. We urge parents to regularly monitor and supervise their children’s online activities. Persons under the age of twenty-one (21) are not permitted to play in our gaming facility or loiter in gaming areas.
Methods of Data Collection
Data are collected through methods that are transparent and ensure accuracy and confidentiality, such as:
- Direct Collection: Information you provide directly, whether through inquiries, applications, reservations, and forms on our website, phone calls, emails, personal meetings, and other transactions.
- Automated Collection: Cookies and similar technologies which gather data on website usage to provide a personalized browsing experience and recommend products and services suited to your needs, and Closed-Circuit Television (CCTV) Cameras installed throughout the property.
- Third-Party Collection: With your consent, we may receive information from banks or other authorized service providers engaged in the financing or purchase process.
Data Sharing and Disclosure
Your data are shared only as necessary for completing your transaction or where required by law. Without limiting the generality of the foregoing, these may include:
- Subsidiaries and affiliates for internal processing and unified customer support;
- Authorized third-party service providers, such as banks, financial institutions, auditors, legal counsel, and contractors; and
- Government agencies (e.g., Philippine Amusement and Gaming Corporation, Anti-Money Laundering Council, Bureau of Internal Revenue, Local Government Units, law enforcement agencies) for compliance.
We will not disclose your data to unauthorized entities, and we select third parties who comply with the Act to ensure your data’s security and confidentiality, unless otherwise upon mutual agreement by the parties or as required by a court order, law, or other analogous decree.
Data Sharing and Disclosure
Your data are shared only as necessary for completing your transaction or where required by law. Without limiting the generality of the foregoing, these may include:
- Subsidiaries and affiliates for internal processing and unified customer support;
- Authorized third-party service providers, such as banks, financial institutions, auditors, legal counsel, and contractors; and
- Government agencies (e.g., Philippine Amusement and Gaming Corporation, Anti-Money Laundering Council, Bureau of Internal Revenue, Local Government Units, law enforcement agencies) for compliance.
We will not disclose your data to unauthorized entities, and we select third parties who comply with the Act to ensure your data’s security and confidentiality, unless otherwise upon mutual agreement by the parties or as required by a court order, law, or other analogous decree.
Security Measures
We have implemented technological, organizational, and physical security measures to protect your information from loss, misuse, modification, unauthorized or accidental access or disclosure, alteration, or destruction. We put in effect safeguards such as:
- Keeping and protecting your information using a secured server behind a firewall, deploying encryption on computing devices and physical security controls.
- Restricting access to your information only to qualified and authorized personnel who hold your information with strict confidentiality including third-party personnel/company who may be required to process your information.
Retention and Disposal of Data
Your personal data are retained only for as long as necessary to fulfill the purposes for which they were collected, or as required by law.
Data will be retained for the minimum period necessary to complete the transaction, including post-transaction requirements from the date of the last engagement. This duration may be extended in cases where retention is required by law, necessary for legal claims, or for other legitimate business purposes, following industry standards.
Upon expiration of the retention period or at your request (subject to legal constraints), data are securely and permanently disposed of to prevent unauthorized access or disclosure. Disposal methods include anonymization, deletion from all electronic records, and secure destruction of physical copies, ensuring that no residual information is accessible.
Rights Under the Data Privacy Act of 2012
Under the Data Privacy Act of 2012, you have the right to access, modify, erase, and/or object to any processing of personal, sensitive, or privileged data that you have provided to us. To do so, kindly reach us at:
Address: Station 0, Boracay Highway, cor. Punta Bunga Rd., Malay, Aklan, 5608 Philippines
Contact No.: +63 917 817 7777
Email Address: info@kabanboracay.com
Please note, however, that KABAN’s decision to provide such access or consider any request for correction, erasure, and objection to process of the personal data as it appears in our records is subject to any exceptions under applicable laws, rules and regulations and/or the Act.
Updates to this Privacy Policy
KABAN reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, services, or applicable laws. Any changes shall take effect once posted on our website or communicated through other appropriate channels.
Terms of Use
Acceptance of Terms
By accessing and using the website and online services by Kaban Casino & Hotel Boracay (“KABAN”), you expressly acknowledge and agree that your use of this Website is governed by these Terms and Conditions, together with KABAN’s Privacy Policy, and all applicable laws of the Republic of the Philippines. Your continued access to the Website signifies your full acceptance of these Terms, including any subsequent amendments that KABAN may implement at its discretion. KABAN may revise, update, or modify these Terms at any time without prior notice.
Lawful Use of the Website
You agree to use this Website exclusively for lawful, legitimate, and non-fraudulent purposes, including viewing product and service information, submitting inquiries, exploring offerings, and accessing online services made available by KABAN. You further agree not to misuse the Website, interfere with its operation, or engage in any activity that may compromise its integrity, including but not limited to attempts to gain unauthorized access, using bots or scraping tools, transmitting harmful software, or violating relevant or applicable laws, rules and regulations. You likewise represent that any information you provide is true, correct, and complete, and you agree to update such information as necessary.
Intellectual Property Rights
All materials on the Website, including brochures, photographs, videos, illustrations, written content, designs, logos, trademarks, architectural renderings, hotel and casino descriptions, layouts, and other proprietary materials, are owned by KABAN or used under valid license agreements. Such materials are protected under the Intellectual Property Code of the Philippines (Republic Act No. 8293) and other applicable laws. Access to the Website does not grant you ownership or license rights over any content. Except for personal, non-commercial viewing, you are strictly prohibited from copying, reproducing, modifying, distributing, publishing, transmitting, or creating derivative works without KABAN’s prior written consent.
General Information and Disclaimers
Information regarding KABAN’s products and services, including pricing, features, layouts, renderings, amenities, and specifications, is presented solely for general and illustrative purpose. While KABAN endeavors to provide accurate and updated information, all content remains subject to change without prior notice and should not be construed as a final or binding representation. Artist’s renderings and conceptual images are for visual representation only and may differ from the completed works. Prices, availability, and payment terms may be updated any time.
Third-Party Links
For your convenience, the Website may contain links to third-party sites or services. These platforms are independent from KABAN, and KABAN is not responsible for their content, operations, practices, or security. Accessing such websites is solely at your own risk, and you are encouraged to review their respective terms and privacy notices. The presence of links does not constitute endorsement or approval by KABAN.
Online Submission and Electronic Forms
Submitting inquiries, reservations requests, or any electronic form via the Website does not create a binding contract with KABAN. Such submissions merely signify your interest and shall not be construed as an offer, acceptance, or reservation. Actual reservation, purchase, or financing arrangements shall only be considered valid upon execution of written agreements and fulfillment of KABAN’s requirements. KABAN reserves the right to verify submitted information, deny requests, or cancel online submissions when warranted, including cases involving fraud, errors, or misrepresentation.
Limitation of Liability
To the fullest extent permitted by law, KABAN shall not be liable for any loss, injury, or damage arising from, or related to, your use, misuse, or inability to use the Website, including but not limited to system errors, technical interruptions, cyberattacks, unauthorized access, delays, inaccuracies, or reliance on any content made available online. All information, materials, and content on the Website are provided for general informational purposes only and are not intended to create, nor shall they be construed as creating any contractual, advisory, fiduciary, or professional advice, and you should not rely on any Website content for any decision or transaction. Any reliance you place on such information is strictly at your own risk.
Privacy and Data Processing
Your use of the Website is likewise governed by KABAN’s Privacy Policy, which forms part of these Terms. By accessing the Website, you consent to KABAN’s collection, processing, storage, and retention of your personal data in accordance with the Data Privacy Act of 2012, its implementing rules and regulations, and KABAN’s stated purposes.